Support
Contact us
Email hello@tailordish.com (for example hello@tailordish.com). Please say which iPhone and app version you use.
Delete your account
- Open TailorDish and go to Profile.
- Tap Account, then Delete account, and confirm.
This permanently deletes your account and its backup on our servers. Recipes already on your phone stay on your phone. Deleting your account does not cancel a subscription (see below).
Cancel your subscription
Subscriptions are managed by Apple. On your iPhone open Settings → your name → Subscriptions → TailorDish and tap Cancel. Do it at least 24 hours before the trial or the current period ends. For refunds, use reportaproblem.apple.com.
FAQ
Which links can I import?
Instagram and TikTok posts and videos, web recipe links, pasted text and screenshots. If a post has no recipe in it, the app tells you.
Why did an import fail or take a while?
The post may be private, deleted, not a recipe or too long. A link that failed is remembered for 24 hours, so trying again straight away gives the same answer. Try again later or paste the text.
What uses my AI allowance?
Imports, adapting, recipe chat, writing steps and detecting equipment each have a monthly count; see Profile → AI usage. A video over 2 minutes counts as 10 imports. A recipe someone already imported may not cost you an import. The allowance resets each month.
Is my data backed up? How does sync work?
Yes, while you are signed in. Your recipes, plan, lists and profile are kept on your phone first and sent to your account in the background, so they follow you to a new phone when you sign in. If you are offline, it catches up later.
I did not get my sign-in code.
Check your spam folder, check the email address for typos and request a new code. The code expires after one hour. Still nothing? Write to us.
Can I trust the allergy check?
It is a help, not a guarantee. Always read ingredient labels. See the Terms.